The Government’s Covid-19 Website has provided clear guidelines for contact tracing rules for businesses operating under Alert Level 2.
The rules are as follows:
We have centered these around the Government’s guidelines around contact tracing. Please refer to the Government’s website for guidelines on overall operating rules during Covid-19 Alert Level 2.
Retail
Retail businesses:
- need to keep customers 2 metres apart
- do not need to keep records of customers to enable contact tracing.
There is no maximum number of customers allowed in a store, as long as they can keep 2 metres apart at all times.
Services can also be provided on customers’ premises, for example, cleaning and home help.
Hospitality
Restaurants, cafes and bars must:
- have customers seated
- keep groups of attendees separated 1 metre apart
- have a single server per group
- keep records of all customers and workers to enable contact tracing
- not have more than 100 people in total — this excludes staff.
Alcohol can only be served to people eating a meal. This is a temporary restriction until 21 May 2020.
Venues will stay shut if they can’t open safely.
Work involving close personal contact
For some businesses, close personal contact is required to deliver a service. This includes:
- hairdressers
- home help providers.
These businesses can operate if they have public health measures in place like:
- keeping contact tracing registers
- keeping customers 1 metre apart, including while they’re waiting
- good hygiene practices
- disinfecting surfaces in between customers.
We have highlighted certain aspects of these guidelines that are important for businesses to understand.
Using paper based contact registers, that are being provided by the Government itself, goes against “good hygiene practices” because of the fact that its a contaminated surface.
