Contact Tracing for Australian Businesses

Contact Tracing In Australia - The Current State

Everyone already knows that the government in Australia introduced its nationwide contact tracing app called CovidSAFE. Needless to say, the app is full of holes and does not provide businesses with any assurance that contact tracing through the CovidSAFE app will allow them to remain open.

Anyone who cares about their privacy should be dead against downloading apps onto the mobile phone. We have an entire list of things that are wrong about having people download mobile apps for contact tracing in Australia.

Australia’s CovidSAFE app is full of issues, as is widely known.

Australian government has flaky response to contact tracing
The Australian government services minister, Stuart Robert, says the coronavirus trace app is voluntary and there is no hidden agenda. Photograph: Mick Tsikas/AAP

Minister Robert says the app is completely safe. Yeah Right!!!

Can you imagine walking up to the local Cafe and the app beeping to say something like “Covid19 12 o’clock…guy has Covid” – what kind of a society is that going to create?

But why do businesses need to contact trace, when the government is already doing it through the App?

Firstly, downloading the App is not mandatory, and as a result, many people won’t even bother to download the app.

Secondly, if a person visits your business, and later turns out to be Covid-19 positive, and if you didn’t keep a record of all your customer interactions, will they let you remain open or quarantine the entire business?

They could quarantine the business on the premise that they don’t know who else came to your business with accuracy, so to limit the risk of community transmission, they are likely to take the approach of shutting down your business.

So how does contact tracing help in this situation?

CovidTracing is a non-invasive contact tracing solution that does not require you or your customers to download any mobile apps.

If you are using CovidTracing for your business, if and when, the above scenario emerges, you will have the ability to demonstrate that you have captured contact information for all customers that visited your business.

The authorities can then make a simple request from us under the Privacy Act, and we will release structured data to the relevant agencies to assist with the real work of contact tracing.

NOTE: Data for our Australian customers are held on servers in Australia and are subject to Australian Privacy Laws.

The Process - For Businesses

No apps or special settings are required on the customers’ Smartphone.
The existing camera on the phone is sufficient for scanning the QR Code
from a distance of up to 10 meters away.

Signup for Contact Tracing App

Signup Online

It only takes a couple of minutes

CovidTracing - Interactive Demo
Covid Tracing Makes It Easier for Businesses to Remain Open During Covid-19

Display QR Code

Simply print and display at entrance

The Process - For End Users

No apps or special settings are required on the customers’ Smartphone.
The existing camera on the phone is sufficient for scanning the QR Code
from a distance of up to 10 meters away.

Contact Tracing QR Code
Customer Registration App
Customer Receiving Verification Code

Show Verification Code at Point of Sale

Once you see the 4 Digit verification code on your screen, you can walk inside, go up to the staff at checkout and show them the code.
They will then enter that code into the verification system provided by CovidTracing at the Point of Sale.

Once staff enters the verification code on the screen and confirm your code, you will see a “Verification Complete” message on the screen.
After that, simply tap on the “EXIT” button when you’re leaving the store. That’s all.

Business Owner Checks Code


Verification Cofirmed


Customer Checks-Out On Exit

Self initiated exit

Emphasis on End User Privacy

There’s a common misconception that any form of contact tracing is invasive. CovidTracing isn’t. Here’s why:

  • Only your name & last 4 digits of your mobile number is shared with the business.
  • Your Entry & Exit logs are automatically deleted after 60 days since the time of the visit.
  • You get email confirmation each time you exit from a location, confirming the date when that visit is set for deletion.
  • You have full access to your visits and logs at any time through the MyData portal provided by CovidTracing

Consent Driven Contact Tracing for Government Departments

What’s the point of a contact tracing solution being implemented at a business, if there are no well-defined, privacy-centric procedures for  sharing data with Government Agencies in the event of another outbreak.

What’s the plan? Send data using spreadsheets? or scan and upload pages from your guestbook? Most people haven’t thought about this. We have.

Learn more about how CovidTracing works for Governments.

Contact Tracing for Governments

$15/m per location - That's It!